Republic EPay

Our new and improved Republic EPay now delivers the following value features:

• Ability to receive online credit card payments even without having a website
• A simplified on-boarding process, with complete setup in as little as four (4) working days
• A digital platform suitable for ALL business sizes
• Affordable tiered packages with low monthly payments
• Convenient online payments, which reduces person to person contact

Republic EPay also provides:

• Fraud management services with 3D Secure merchant status and advanced transaction monitoring
• Dedicated Service Representative for reconciliation and technical assistance
• On the ground training on: e-commerce risks, best practices, fraud management and reconciliation
• Customised reporting
• Chargeback management to contain potential administrative/fraud related losses
• Reimbursement for all payments within 48hrs
• Integration of Republic EPay processing platform with your existing or proposed website

With this service, you can accept payments made using the following:

• Any Visa/MasterCard branded Credit Card
• International Visa Debit Card – currently supported by certain Banks’ cards

Want to know more? Contact one of our Marketing Representatives below to get full details:
Name: Natallia Paul
Email: natallia.paul@rfhl.com
Contact: (767)-448-5800 Ext 76713

Name: Davis David
Email: davis.david@rfhl.com
Contact: (767)-448-5800 Ext 76713

Key Benefits of Republic EPay are:

• Secure online real-time access from any device anywhere in the world
• Quick and simple registration
• Simplified on-boarding process, setup in as little as 4 business days
• Payment reminders, recurring billing, inventory management
• Simple and easy dashboard that guides you through your daily tasks
• Web Store –modern online store with just a few clicks
• Payment Button
• A digital platform suitable for all business sizes
• Lower overhead costs

Sign up for Republic EPay by using either of the following steps:

• Submit your electronic application here.
• Or
• Download the Merchant Services Application Form here. Complete the form and email the scanned copy to natallia.paul@rfhl.com and davis.david@rfhl.com or return to the nearest Republic Bank branch.

Our dedicated Merchant Services representatives will be in contact with you to complete the application process.

• What is Electronic Commerce (E-commerce)?

  E-Commerce refers to the buying and selling of goods and/or services over an electronic system such as the internet.

• Why should I be interested in E-commerce?

  E-Commerce offers your business competitive advantages such as:
  - 24/7/365 access to your business by customers.
  - Access to local, regional and international customers.
  - Lower overhead costs.

• What is the purpose of a payment gateway partner?

  A payment gateway partner provides all parties with the ability to process transactions in a safe and secure manner aligned with card industry standards. It is for this reason that customers with existing websites and those without a website who simply wish to accept an online payment can be certain that their transactions are being processed in a secured manner.

• Why should I use Republic EPay?

  Republic EPay provides a:

  • Robust, safe and secure payment solution powered by a Banking Partner that is the leader in the acquiring and Card Payment space in Trinidad and Tobago.
  • Highly customized solutions which caters to large companies/entities who wish to integrate to a website or to Small/Medium Enterprise customers who are simply looking for a solution that offers online credit card acceptance.
  • Full digital onboarding solution which can have you accepting online credit and debit card transactions in little as 4 working days.
  • Customized package depending on your business size and needs at very competitive prices.
  • Bundled offer which supports face to face acceptance as well as online acceptance.
  • Combination of tools for enhanced fraud and transaction monitoring.
• What fees would I have to pay?

  The fees are:
  - The Merchant Credit Card Commission Rate (subject to confirmation upon assessment)
  - The payment gateway provider’s processing fees. This will depend on your selected package.

  
  A range of special monthly packages are available for both website integration or a simple invoicing and payment button solution. Contact our Marketing Representatives below to get full details:
  Name: Natallia Paul
  Email: natallia.paul@rfhl.com
  Contact: (767)-448-5800 Ext 76713
  
  Name: Davis David
  Email: davis.david@rfhl.com
  Contact: (767)-448-5800 Ext 76713
• How is troubleshooting handled?
  • If you created your website separately, website related issues will be handled between the merchant and the website developer. If you have a website from our tiered packages, website related issues will be handled by Republic Bank.
  • Reconciliation issues and issues with the payment gateway/checkout page may be directed to Republic Bank. Please call our representatives, Natallia Paul or Davis David at 767-448-5800 Ext 76713 or email natallia.paul@rfhl.com or davis.david@rfhl.com
• How soon will I receive payment for transactions?

  Once you submit transactions for settlement, your Republic Bank account will be credited within 48hrs.

• What reconciliation tools are available?

  The payment gateway provides an Online Reconciliation application for the merchant to access. Additionally, Republic Bank will issue a daily email on settlement and charge details.

• How do I sign up for Republic EPay?
  • Submit your electronic application here.
  • Or
  • Download the Merchant Services Application Form here. Complete the form and email the scanned copy to natallia.paul@rfhl.com and davis.david@rfhl.com or return to the nearest Republic Bank branch.
  • After successful assessment, you will be required to review and sign the Merchant Agreement.
  • Select one of the tiered payment packages or engage the services of a website developer.
  • If a web developer is selected, you will then meet with the Bank’s enablers to ensure integration of Republic EPay with your website.
• How long will it take before I can be operational?
  To become operational, it could take as little as 4 business days. For more complex integrations, scoping will be required.
• Do I have to be a banking customer?
  No, we can credit funds to any local Bank through ACH. If however you have an account at RBL, payments to that account will be processed in a shorter time period so you can access your funds quicker.